Freddy Hirsch Cookie Policy
BACKGROUND:
This website www.freddyhirsch.co.za (“Our Site”) uses Cookies and similar technologies in order to distinguish you from other users. By using Cookies, We are able to provide you with a better experience and to improve Our Site by better understanding how you use it. Please read this Cookie Policy carefully and ensure that you understand it. Your acceptance of Our Cookie Policy is deemed to occur if you continue using Our Site. If you do not agree to Our Cookie Policy, please stop using Our Site immediately.
1. Definitions and Interpretation
1.1 In this Cookie Policy, unless the context otherwise requires, the following expressions have the following meanings:
"Cookie"
means a small file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site;
"personal information"
Means any information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to —
(a) information relating to the race, gender, sex, pregnancy, marital status, nationality, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language and birth of the person;
(b) information relating to the education or the medical, financial, criminal or employment history of the person;
(c) any identifying number, symbol, e-mail address, physical address, telephone number, location information, online identifier or other particular assignment
to the person;
(d) the biometric information of the person;
(e) the personal opinions, views or preferences of the person;
(f) correspondence sent by the person that is implicitly or explicitly of a private
or confidential nature or further correspondence that would reveal the contents of the original correspondence;
(g) the views or opinions of another individual about the person; and
(h) the name of the person if it appears with other personal information relating to
the person or if the disclosure of the name itself would reveal information about the person;
"We/Us/Our" means Freddy Hirsch Group (PTY) LTD personal information, a limited company registered in South Africa under company number 1956/000899/07, whose registered address is 11th Avenue, Voortrekker Street, Maitland East, Cape Town, Western Cape, 7404.
2. Information About Us
2.1 Our Site is owned and operated by Freddy Hirsch Group (PTY) LTD, a company registered in South Africa under company number 1956/000899/07, whose registered address is 11th Avenue, Voortrekker Street, Maitland East, Cape Town, Western Cape, 7404. and whose main address is 641 Voortrekker Road, Maitland, 7405.
2.2 To contact our information officer please email: data-privacy@freddyhirsch.co.za
3. How Does Our Site Use Cookies?
3.1 Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products and/or services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal information is protected and respected at all times.
3.2 By using Our Site, you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for advertising, site performance, analytics. For more details, please refer to section 4 below.
3.3 We may use some or all of the following types of Cookie:
3.3.1 Strictly Necessary Cookies
A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.
3.3.2 Analytics Cookies
It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.
3.3.3 Functionality Cookies
Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.
3.3.4 Targeting Cookies
It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. Some information gathered by targeting Cookies may also be shared with third parties.
3.3.5 Third Party Cookies
Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).
3.3.6 Persistent Cookies
Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.
3.3.7 Session Cookies
Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.
3.4 Cookies on Our Site are not permanent and will expire after as indicated in the table below.
3.5 For more details of the personal information that We collect and use, the measures we have in place to protect personal information, your legal rights, and our legal obligations, please refer to our Privacy Policy.
3.6 For more specific details of the Cookies that We use, please refer to the table below.
4. What Cookies Does Our Site Use?
4.1 The following first party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose & Type | Strictly Necessary |
|---|---|---|
| Google Ads | Google advertising | Yes |
| Tawk | Online chat platform | Yes |
| Microsoft advertising | Adverts on Bling | Yes |
| Marketing on Facebook | Yes | |
| Google Analytics | Overview of visitors to our site | Yes |
| Google Tag manager | To advertise online store tagged items | Yes |
| Hot Jar | Measuring interaction on the site | Yes |
4.2 The following third party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose & Type | Strictly Necessary |
|---|---|---|
| Google Ads | Google advertising | Yes |
| Tawk | Online chat platform | Yes |
| Microsoft advertising | Adverts on Bling | Yes |
| Marketing on Facebook | Yes | |
| Google Analytics | Overview of visitors to our site | Yes |
| Google Tag manager | To advertise online store tagged items | Yes |
| Hot Jar | Measuring interaction on the site | Yes |
4.3 Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products and/or services offered through it.
4.4 The analytics service(s) used by Our Site use(s) analytics Cookies to gather the required information.
4.5 The analytics service(s) used by Our Site use(s) the following analytics Cookies:
| Name of Cookie | Purpose & Type | Provider | Strictly Necessary |
|---|---|---|---|
| Google Analytics | Measurement, to track the demographics of the visitors to our site | Google Analytics | Yes |
5. Consent and Control
5.1 In addition to the controls that We provide, You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
5.2 The links below provide instructions on how to control Cookies in all mainstream browsers:
5.2.1 Google Chrome:
https://support.google.com/chrome/answer/95647?hl=en-GB
5.2.2 Microsoft Internet Explorer:
https://support.microsoft.com/en-us/kb/278835
5.2.3 Microsoft Edge:
https://support.microsoft.com/en-gb/products/microsoft-edge
(Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
5.2.4 Safari (macOS):
https://support.apple.com/kb/PH21411?viewlocale=en_GB&locale=en_GB
5.2.5 Safari (iOS):
https://support.apple.com/en-gb/HT201265
5.2.6 Mozilla Firefox:
https://support.mozilla.org/en-US/kb/enable-and-disable-Cookies-website-preferencesM
5.2.7 Android:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DAndroid&hl=en
(Please refer to your device’s documentation for manufacturers’ own browsers)
6. Changes to this Cookie Policy
6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7. Further Information
7.1 If you would like to know more about how We use Cookies, please contact us at data-privacy@freddyhirsch.co.za
7.2 For more information about our policies pertaining to the protection of personal information, please visit the following: